Conditions of sale
General conditions of reservations and sales.
Reservations will only be valid once they have been confirmed by the campsite management and you have received confirmation by email.
The minimum deposit for a pitch is 200euros + (20 euro reservation fee) TOTAL 220E
The minimum deposit for a bungalow is 420 euros ( +30 euro reservation fee) TOTAL 450E
The guest can request the cancellation at anytime without giving a reason.
In the case of cancellations part of the reservation fee will be retained, as follows;
- 25% of the anticipated price, if the cancellation is made 30 days before the date of arrival.
- 50% of the anticipated price if the cancellation is made between 16 and 30 days before the date of arrival.
- 100% of the anticipated price if the cancellation is made in the 15 days prior to the date of arrival.
WITHOUT CANCELLATION INSURANCE - EMERGENCY COVID MEASURES:
In the situations described below, if the client notifies with 3 days warning;
1. The border of their country of origin is closed.
2 Quarantine has been imposed in their country of residence and the guest is unable to work from home.
3. Prohibition of the country of origin to travel to Catalonia
The campsite will offer guests in the above situations different solutions;
- A deposit for the year 2022. Reservations will be made in November, when our reservation system opens for the following season and prior acceptance of the 2022 conditions.
- Cancellation of the booking with a reimbursement of 50% of the deposit.(reservation fee excluded)
- if the guest is already at the campsite and is forced to end their holidays. 50% of the cost of the unused days will be reimbursed
- If the client fails to inform us in the final 72 hours prior to their booking, they will lose 100% of their deposit.